Customer Ratings & Reviews

I've had 2 Fire tv cubes that needed to be replaced because my dog at the remote. They always replace it with a new one, no questions asked.

They helped me not to get scammed and they fixed the problem that i was having without me having to take my computer in to the store. If you are not computer savvy I would recommend that you use them as a resource to help you problem solve. Or just to learn various things about your computer

Geek Squad has never let me down. Whenever i have purchased their services, i have always walked out with a replacement within minutes.

Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

Don't actually remember what I purchased this one for, but I like getting the Geek Squad protection for some of my more expensive electronics I buy. Probably got this for my Klipsch front speakers.

I'm very thankful for this extended warranty. Especially since Microsoft can't develop a controller that isn't worthless after 6-12 months. I definitely recommend this for any Xbox controller purchase.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

I didn't have to use this coverage for the particular product I bought it for, but have used it in the past ($700 monitor). Given the lower costs of manufacturing, sometimes electronics build quality is hit or miss, so it's good to have a bit of a back up plan.

I always recommend the geek squad protection plan for electronics. The terms are usually good in terms of accidental damage and you get a replacement that is the same or better product should something happen.

Bought for an Xbox controller that is still wiki g well. Bought the protection plan for another controller that I did have to use. For the price, worth the investment.

Best Buy's protection plans are very much worth it. Any time I have an issue with a product that is covered by the protection plan, Best Buy always takes care of me with no issues. This is why I continue to shop at Best Buy.

The geek squad protection plan is worth every penny. It gives the consumer peace of mind knowing your purchases are protected. The price is right and the protection guarantees you will be satisfied if ever you need to use it. I would not purchase anything without it.

The geek squad protection plan is worth every penny. It gives the consumer peace of mind knowing your purchases are protected. The price is right and the protection guarantees you will be satisfied if ever you need to use it. I would not purchase anything without it.

This warranty is well worth it for items that tend to break or wear out like xbox controllers and headsets. Maybe not great for items that don't get a lot of use or are dependable.

You can't buy a peoduct without getting the Geek squad coverage! I've used then only once & after looking at a home for 20 mins, they determine the phone had to be replaced & they gave me new one and out the door we walked.

Elite controller replacement. To be able to pay a small fee covering anything that happens in a two year span is great. Especially on a $150 controller, that I can walk in and grab a new one just like that.

As I have said many times in various reviews this service is a must have and they are so helpful as well. Highly recommended for all

I always purchase the protection for gaming controllers. Basically you bring it into Best Buy and they give you a gift card for the cost of the controller, you only have to pay for the protection on the new controller.

I LOVE THESE GUYS THEY HUNG MY TV MADE SURE EVERYTHING WAS WORKING PERFECTLY THEY EVEN USED HEAVIER SCREWS TO MAKE SURE MY U IT WAS SAFE AND ON POINT

I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.