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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,729 reviews
  • Rated 5 out of 5 stars

    Protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but I will let you know if I do. I am glad it was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with returning items they never complain about fixing or solving my issue's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it like that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty, but you have to take advantage of it otherwise your wasting your money. Always set a calendar reminder for when it’s about to expire

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect yo neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty, but you have to take advantage of it otherwise your wasting your money. Always set a calendar reminder for when it’s about to expire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this insurance good to have it for investment good to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. No questions asked when exchanging or returning a broken product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If You Want Hassle Free....This Is The Way To Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service I get ay Best Buy Brick and Mortar Stores With This Protection Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty with high priced items. No other way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I could purchase geek squad protection for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna make sure you have no problem in the future get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment. Geek squad has good service doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement with this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 headset band started to crack and break and this made it easy to replace thanks to this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No possible way would I ever make a large purchase with protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No possible way would I ever make a large purchase with protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming headphones warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issue in asking for a replacement, im grateful for the fast hassle free service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waoul always reccomend this when purchasing controller as they stop charging over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset got used a lot and wore down and they replaced it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when your controller gets stock drift lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite store service/warranty ive ever seem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad replacement plans, helps when crap quitz working

    I would recommend this to a friend