Customer Ratings & Reviews

Geek squad is awesome! I recommend it for all products! I have 5 children and they are not careful enough with electronics so having a sense of relief that if something breaks I can replace it for little to no cost

Pretty good I must say. I told them about the joystick drift in my wireless gamecube controller and they gave me a brand-new one no questions asked

I was hesitant at first to purchase the protection plan but in the end I opted for it and it ended up to be the wise thing to do. The controller I bought quit charging and they replaced it quickly. Definitely a good decision for anyone!

I put this on a power A GameCube controller and when it broke, they’re adult just gave me a new one with no questions ask. It’s one the best deals you can invest in. Highly recommend!

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

I bought the 2 year Geek Squad protection for a headset that was purchased for my son. I needed to exchange the headset out. I was very please with the no-hassle exchange. I was in and out of the store within minutes. Thank you!

I try to purchase the Geek squad service with all my electronics so i can have a piece of mind of knowing that if anything goes wrong I’m cover.

I go all the time with any question I have and they always welling to answer and help me with my problems. I renewed for the 3rd time because I love their customer service.

My sons headphone broke, stopped working, on 2 different occasions, a year or so apart. We had the insurance, and replacing the headphones was seamless and very cost effective.

This is a must on all your items (when applied) I have used this multiple times on multiple different items and they have always been great. Just get it. You'll thank yourself later.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

We purchased the replacement plan on my son's gaming headset. We have had issues twice, brought them in and received a replacement without problems or hassles. Definitely worth purchasing on high value items that could have issues.

This 2 year geek squad protection pack? Incredible. Haven’t seen one like it before or since. Why are they asking me to review this? I got the 3 year warranty bc I am certain the thing I bought will break at some point.

What a better way to protect your investment than to add the Geek Squad 2 yr extended warranty. Not convinced enough? How about Best Buy's item replacement policy .. you will always walk out with a new item, not a refurbished one.

I so happy I got my warranty for two years. Wal-Mart and other places don't offer that. If your headset breaks you stuck buying a new one. Best buy had the better deal on this one. I go out get this warranty it's super cheap.

If you’re spending all this money on tech gear you’ve saved up for its in your best interest to protect it. Manufacturers can make mistakes too. It’s worth the leave of mind.

This replacement plan was worth it I was glad to have it for my controllers every time I get a new controller I get this to save money instead of spending more money