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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 4,729 reviews
  • Rated 3 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three starts since I don’t remember ever using it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ITs ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a 2 year protection that I will probably never use so no big deal here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great if it were to cover everything there is always a catch but I'd still get them for the what ifs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d love to give a real review here but I’ve never had to use this service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can save you money. Can also lead to losing money also unfortunately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how it takes so long for Best Buy to fix my stuff but it’s ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiving coverage with geek squad is very convenient and helps so much in keeping items usable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the controller breaks, I'm supposed to get a new one, but we'll see.. it's only a few weeks old now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of my experience with using geek squad is about 50% of the time I'm satisfied with the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neve used this service but it bring some peace of mind to know I have it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    this is not my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not my purchase ….. not get one ………...not taking my answer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad they offer a product replacement because it's good security for the product and not expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know if you break something you can get it fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No clue

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just showed up for review after 2 years. No idea what it is for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to have item looked at and or replaced when needed. generally covers everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it is a warranty. Usually it is pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this service could be a bit more affordable. I usually skip having the coverage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't tend to purchase this service but decided to in this case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use it but I always purchase the insurance for any electronics I get at Best Buy.

    I would recommend this to a friend