Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 4729 reviews
(4,729 customer reviews)to a friend
Rated 3 out of 5 stars
Love the service but renewed w/o purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this malware. Just they decided to autorenew when we didn't give permission
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi, Gigi! I'm sorry to hear of any unexpected surprise with that renewal. At the time of sale, the renewal terms should have been presented, but I do know that can be overlooked. If you'd like to make any changes to your subscription, you may reach an Agent at 1-800-433-5778. We'd love to help, and we thank you for choosing Geek Squad!
Rated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2-Year Geek Squad Product Replacement is good just incase your stuff breaks
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing like having protection for your purchases.
I would recommend this to a friendRated 3 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.***************Fast and Easy process**************
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a kid that’s hard on controls this is perfect.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad they offer the protection and replacement plan. I have clumsy family members
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Replaced Xbox one headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to pay a tiny bit when I got it replaced and not really sure why.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not mechanically inclined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better 2 have & not need it then need & not have!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Haven’t meet them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t meet them cuss my produce haven’t break down
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came in handy when you need something to fix.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Product replacemt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last headphones from Xbox didn't last a year. Bought this this time around
I would recommend this to a friendRated 3 out of 5 stars
Never had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For better or for worse, I never had to use it so hard to make a fair rating.
I would recommend this to a friendRated 3 out of 5 stars
I would like a replacement and my warranty kept
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My right stick drifts right and my a button sticks.
I would recommend this to a friendRated 3 out of 5 stars
Great find
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kid. Was get your affordable and it had a warranty I could buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only issue is as soon as you utilize whatever service you may need with this policy it's bull and void afterwards and you need to purchase another one again
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 2 out of 5 stars
Lasted one week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment I took them out of the packaging I knew they were not going to last more than a couple of months but did not expect them to last less than a week. The headband part is cheap and cracked the 2nd time I put them on and the sound started to go in and out by the 5th day. Returned and exchanged for a different brand.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Great plan for any technical items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a plan with geek squad for other items & it's great!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better to be safe then sorry. It’s like car insurance
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap.great warrenty and easy i will.alwYs want warrenty at a good price
I would recommend this to a friendRated 2 out of 5 stars
not worth getting it but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting it if you'll only be able to get the same product back but its not worth if you will have to get your money back just cause they don't have it in stock. Was very sad.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.