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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,729 reviews
  • Rated 5 out of 5 stars

    Excellent bundled services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great bundle that comes with varieties of discounted services. I have used it to professionally mount a couple of my smart TVs at home for just $50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend buying the protection plan. When my sons mic stopped working on his headset it was no problem. Brought them back to the store and they gave him a new set. No hassles!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes....accidents do happen so sometimes it is wise to get a replacement plan! I am just not always in agreement with the cost f them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have problems with your controller this service is great easy and never had problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C CHRISTIE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAKE SURE U GET THEM THEY ARE RIGHT ON POINT AND MAKE SURE U R COMPLETELY HAPPY WITH THEIR SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad works very well with whatever your problem is and even that aside I always recommend warranty with anything above 40 anyways lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my product if something is damaged or broken. No problem getting replacements with this protection plan. Covers 2 years and I can renew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually am not a big fan of purchasing a warranty.... think that's where "they get you".. but for little things( headsets, controllers).. Have to buy. It's going to break within 2 years!!!!!! Trust me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had a Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the product replacements for many of our purchases, as long as it’s worth it. We’ve had to utilize our protection plan a couple of times. It was a quick and painless transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny for coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a item that you know you will be using everyday it's worth every penny to get a 2-year product replacement so you can go right into the store and get another one without any hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend the Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek Squad protection time everyone!! If there’s a problem, it’s fast and friendly service with no issues!!! Best protection plan ever!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad you've had great experiences with us! We try and make the process as easy as possible if you need to use your protection plan. If you have any questions or concerns, please reach out to us.

  • Rated 5 out of 5 stars

    Geek Squad replaced my item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got item replaced, no questions asked! All I had to do was go to my local BestBuy and say that I would like to use my Geek Squad product replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan on anything that come with it at best buy & there's never know problems with getting the product fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the warranty for all of the XBOX Headphones that I buy as my Grandkids use them.This has saved me many times on replacement when the kids break them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I advise to use this for everything but a tv. My experience is that smaller electronics give out sooner. Jus treat all your electronics with care.ive replaced my fitbit 3 times for free with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little expensive, but most of my electronics eventually stop working. I just don't like that you have to pay for it again when you get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is priceless. I purchased a very expensive controller for my son and after two months it failed and my local best buy returned and replaced it without question. Love it! Thanks for suggesting it !

    I would recommend this to a friend