Customer Ratings & Reviews

I only shop at Best Buy in large part due to their Geek Squad plans. They always take care of me. No questions. No hassles. Just awesome service or a full refund. Always buy the coverage!!!

Guys you need to start and saving up, so just put in a 2 year warranty on the controller, it's 10$ and you always return it and replace your old and damaged controller, repeat 10$ and you'll save money

The Geek Squad warranty is unbeatable. I get it on a lot of products. If the item breaks, I don't have to mess with shipping it and waiting. I just walk into a Best Buy and walk out with the replacement.

the best item too buy on the market it does what it has too do and the price is great thanks best buy your the best keep with the great work here

I love getting the Geek Squad protection because it's really easy to do an exchange or a refund if I don't care for the product or if there's something wrong with my product. Well worth it!

GREAT PRICE TO BE ABLE TO TALK TO LIVE AGENT, AND HAVE YOUR PRODUCTS FIXED OR REPLACED RIGHT FROM THE STORE. CANT BEAT IT. HIGHLY RECOMMED TO EVERYONE

Used this to replace the defective gaming headset so it really paid off for me. Was not very expensive and BB made it easy to get a replacement.

Very good warranty I have never had a problem with Best Buy or geeks quad would recommend Jewe very good warranty I have never had a problem with Best Buy or geeks squad would recommend to all

I bought this replacement plan on an Xbox one controller, and it definitely paid off! My controller started acting up so I took it in, and it was so quick and easy to get a replacement.

I would recommend the Geek Squad protection time everyone!! If there’s a problem, it’s fast and friendly service with no issues!!! Best protection plan ever!!

My dogs tend to knock off my controllers when i step away from the bed. This investment gives me that ease of mind that if it gets damaged best buy will replace it with the same new item or one of similar value.

I normally don't get service plans. However my child is rough on headphones as he uses them daily. This was a great investment. I've always found best buy to be easy to work with on warranties.

It’s always to nice to have the protection in case it breaks down, I should have purchased it when I bought my PS4 Pro so I wouldn’t had to buy a new controller.

I'm happy with my purchase, definitely would recommend!

It's a little expensive, but most of my electronics eventually stop working. I just don't like that you have to pay for it again when you get a replacement.

I add the warranty for all of the XBOX Headphones that I buy as my Grandkids use them.This has saved me many times on replacement when the kids break them.

The reason i purchased this plan was for the dualshock 4 controller. This plan allows me to replace the controller whenever i need a new controller due the quality of the terrible battery.

Get yourself a dose of buyer's pride and buy the geek squad protection. We always buy the protection on anything the children will have their hands on - which tends to break more often than not. It's worth it!

Covers my product if something is damaged or broken. No problem getting replacements with this protection plan. Covers 2 years and I can renew it.

I always protect my controller with geek squad because after heavy use the contoller away give problem and I'm able to exchange for new one