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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,729 reviews
  • Rated 5 out of 5 stars

    Can't beat it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can't beat the warranty. I get it for PS4 headsets ea time. My son breaks them or gets rough over a yr and they get replaced ea time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the warranty 4 times for my beats and soon to be twice on my Xbox headsets. Pricey to have to “reap” each time I use but cheaper than repurchasing the product over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my elite controller..glad I did since my controller was not working properly. Called best buy..they set an appt to go in. After a lil bit I was out the door with a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad product replacement because my son is always having trouble with his headsets and controllers. Its definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in case we needed to replace the headphones we bought. We ended up having to use it. It was easy to do and we bought different ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy your gaming without worrying about something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are so worth it. We have used them before for controllers and even a console. They stand by their products and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Astro Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Astro Headphones with the exact same pair. The wiring came out after one year, but best buy was awesome in replacing with no issue at all! My son loves these headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my headset replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say geek squad does by far the best protection plans out there. My headset broke shortly after purchasing and they just sent me a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked gave me a full refund on headphones I had purchased that stopped working. I would highly recommend purchasing this extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2 year Product replacement for a piece of mind. It has paid for itself time and time again. Power surges or power outages? My equipment is covered. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 controller got mess up but I have insurance on my ps3 controller. I took it geek squad and they exchanged it with a new one. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase replacement warranties with all electronic and gaming products. Very satisfied with geek squads customer service, when I have had to use the replacement warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for expensive headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought my son a nice headset for christmas, so far the headset still works great but its good to know we can replace it if something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for the xbox one rechargeable battery and i think it would be worht it bc they can replace it if the charge isnt holding....which is common for these types of batteries if they are used a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan at Best Buy...I have never had any issue with them replacing anything.. they're truly the only place that honors protection plans!!! It's sooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my purchases that I purchased from Best Buy I always do the replacement plan for one reason very inexpensive and no hassle if you have to return the product and have it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guarantee is very good I really like this it has bought a lot of savings to the money and it is also very easy to use I really enjoy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product i will recomend great duravbility we will buy it again my famili love it Excellent it worth the money we all spend

    I would recommend this to a friend