Customer Ratings & Reviews

Peace of mind. Don't have to worry about anything happening with this added protection. BestBuy really takes care of you w this.

I added this coverage to my Xbox elite controller and have used it since there were issues with a couple of the controllers. Definitely recommend

Never seems important UNTIL u need them. Weigh the value of yur item related to how much it would be to replace said item. No brainer. Seriously Recommended!!!!!

The product replacement program is great and has never failed me with defective or accidentally broken items. Definitely worth getting

Best protection services out there,Be sure and get your protection services on your products that you buy from Best Buy you won’t regret it

This is a no brainer especially with the way that Xbox controller wear out with heavy family use. Well worth a few dollars to replace a $150 controller in two years.

You NEED to buy this if buying a controller. If it breaks for any reason and they dont ask what happened... so you can get a brand new one at no charge! So helpful!!

Geek Squad's replacement plan allows for the replacement of PS4 controllers even for frustrating issues like "stick drift" or "buttons sticking."

Hella good geeky piece of equipment i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

This was great to have so in case we had any problems with the laptop we could bring it back to be worked on.

I bought my son the xbox one controller and he is a hardcore user. When the control broke with the insurance they changed it to me

I got the protection plan for my headphones, i can no longer use it sadly. But I do recommend getting the protection when purchasing a product!

I truly enjoy the freedom of having the great expertise of the Geek Squad . Thanks for having my back . They are excellent.

I AM VERY VERY HAPPY WITH THEIR SERVICE I WILL ABSOLUTELY STICK WITH THEIR SERVICE NO DOUBT

Purchased to protect and replace Nintendo Switch Joycons they do not last very long for the price well worth it I would purchase again

So easy to replace my product.. I Opted for the value back on BB Gift card, Chose something fresh and new from Best Buy Store!

These protection plans are always worth it for your valuable purchases. One you buy these plans Best Buy keeps a log in their system so no need to keep a receipt.

I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

I love Best Buy’s warranty’s for electronics. They’re so good about replacing and fixing any problems. I purchase the warranty every time.

Hella good protection of equipment i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray