Customer Ratings & Reviews

The geek squad agent are very good and i am completely satisfied with the experience i got from them i give 5 stars to thier work

My son’s Xbox remote stopped working. Luckily he bought the Geek Squad 2 year product replacement. They were awesome to work with. Thank you

I purchased the warranty to cover a gaming headset. I returned the headset after 10 months and it was replaced with a new headset and warranty without any problems. Very satisfied

I wouldn't buy anything without adding this! Amazingly helpful if you ever have a problem and really easy to deal with. They don't talk down to the nontechnically savey

I was helped by a gentleman who was very attentive, and answered all my questions. He was fast, friendly, and handled my problem great!

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

Geek Squad exceeded my expectations by giving me back my PC without viruses and with the correct OS version that made my PC work 10X faster.

I always buy this product replacement plan when I buy video game controllers. If your controller breaks, you can get a replacement.

I always buy warranty on every purchase over $100. The avg manufacturer warranty is only 1yr. BB warranty = 2 years. Worth it period.

Geek Squad support when buying large TVs and soundbars is very helpful! Now that I can't go into the store, telephone support is fantastic!

Geek squad protects ,they stick by what they say and have went above for a resolve to a problem for me before .. great people ..

So most people know controllers tend to have issues after lots of use. This protection plan is owned by Best Buy so just go in and swap a broken one for a new one!

I buy evey time when I buy electronic part is awesome and couple times I change damage headphones and never failed me is good

Honestly used it for my gaming headphones & external hard drive and was able to get a replacement/store credit no problem! it's a must buy!

Always get the Geek Squad! It can come so handy if your purchase tanks. Just bring in your item and they'll exchange it or get you credit towards something new.

I have yet to use the geek squad product replacement, Knowing that I have the assurance if I need to replace my controller. This protection a must for the price.

This replacement plan is worth it. We have used it multiple times when something is going wrong with your equipment. No hassle exchange.

Always quick and efficient! They always give me great advice and info I didn’t know . Love love love east Wichita geek squad

So far, I have not had to use the geek squad for anything I've ever gotten from Best Buy. That includes the things I bought and didn't add the geek squad protection to them.

Greatest coffee machine to wake up to perfect for your good going days just right start off the day right really really recommend it