Customer Ratings & Reviews

Already used the replacement plan and it was hassle free. I brought the device into the store, they looked up my account, and they were able to help me out. My remote had developed stick drift and they replaced it without any issues

My earphones broke from so much use so I took them back and because I had a 2 year product replacement warranty on them I had no problems exchanging them for a new pair.

Always buy coverage for your electronics. It is good to make sure your electronics are covered.

Geek Squad helped with my printer. They showed us how to hook it up to my phone with the bluetooth capabilities. Now it functions well.

The best customer service. I told them what was wrong with the old ones and they looked up my purchase and said go pick new ones out. It was absoulety hassle free.

I bought the 2-year plan I thought it was a pretty good deal for 25 bucks so I still paid less by a few dollars for my purchase anyways so to purchase that was a no-brainer

Need it for the Nintendo switch controller since the regular dead after a year. So it’s better than sorry.

This plant has save me countless times I wouldn't recommend buying any kind of electronics without getting it it's simple you go to the store and they just replace it !

I purchased this service with all my equipment it is great I can just bring my equipment and when it malfunctions and get a replacement.

Was able to replace product no questions asked. No trouble in doing so. Found a better pair and just paid the difference in the price between the 2 products.

I haven't had to use the replacement plan yet but haven't it cover accidental damage it a no brainer. I was told I could run my camera over with my car and they would replace it

Extend and enhance your manufacturer's warranty Power surge coverage Replace, not repair, your defective product with a product of like kind and quality

For every purchase I do with Best Buy I get the 2year geek squad product Replacement.Feel better knowing I have the Geek Squad

I bought the replacement for the xbox one headphones after reading all reviews about the headphones. I have had several geek squad replacement place and I have always been pleased.

you have to get smart and get a bby warranty anytime you buy anything nowadays in the event you have a problem they even have accidental damage or breaking which is a great thing

Great service, always recommend getting there protection plan and advice. Definitely worth the extra time and money

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

My husband and i always buy whatever plans needed to protect us from any type of damage on a product if we get asked to buy any sort of plan! The plans are always legit!

Had to use this service a couple of times and everything went smooth and as expected. Will keep purchasing.