Customer Ratings & Reviews

Got it for an xbox elite controller. Best Buy will replace the controller with a new one in case something happens to it. Totally recommended for that controller.

Was able to replace my broken headphones no questions asked with brand new and different ones for the same price. No questions asked

Was skeptical about making this purchase. Turned out to be an excellent idea. Damaged transceiver and BB replaced product.

Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.

The Geek Squad replacement plan is great I've been able to take back numerous chat headsets that have just stopped working and they happily return it and replace it.

You never know what,when or why but you are going to have to use because it going to stop working and then you have to replace it.

This is perfect!! Our family has 4 people who use the PS remotes! They burn out fast but with this I won't be shelling out $50 every few months for a new controller!! LOVE IT

You can not go wrong with the geek squad plan it is really nice to know that you have protection if something is ever to go wrong they will either fix it or replace it.

Worth every penny! Easy, convenient and quick. Any product under this service can be swapped in store no hassle love it

Geek squad is always there when I need them for my electronics. I havent had any issues with them over the last 5 years.

Always get the warranty on electronics. BestBuy have never given me any issues.

The agents at Geek Squad are amazing. They handle all of your care needs with alot of experience and a smile. They are the best!

I couldn’t be any more pleased my headphones broke and I needed a new pair and they just told me to pick a new one.

What is not to like about a protection plan. Having peace of mind is essential

What is not to like about a protection plan. Having peace of mind is essential

It’s perfect service for expensive electronics you never know when can break. By having Geek Squad service you buy peace of mind.

It's great to have ease of mine that you get two year protection from a device that will probably break easily. I will only but my ds4 from Best buy now!

$9 for protection plan which is a little more than I expected for an item that was only $25 but I guess it works out cause kids break everything so fast.

every time something when wrong with the remote, I was able to return it , get a brand new one from the warranty. it is worth it

I almost always get this for just about anything other than media i cant tell you how much this has saved me in the long run.