Customer Ratings & Reviews

I always protect my controller with geek squad because after heavy use the contoller away give problem and I'm able to exchange for new one

Got item replaced, no questions asked! All I had to do was go to my local BestBuy and say that I would like to use my Geek Squad product replacement.

Every time I sign up for Geek Squad and I have an issue, they quickly resolve it by either replacing or fixing my product. I will continue purchasing for sure.

Never had bad experience using geeksquad. They replace the controllers no-questions-asked never had a problem and as a heavy duty gamer I appreciate that

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I don't normally buy geek squad warranties unless it's a computer or something over 100$ but with these head sets I did cause they are expensive enough an of great quality to need a little extra

In the past I would opt to not buy the protection plan but then my son received a gift that included the protection and we had to use it, I will never not buy the protection plan now!!!

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I'm happy with my purchase, definitely would recommend!

Best Buy's no hassle Product Warranty is the best!!! Depending on the cost of the product and corresponding Product Warranty cost and coverage, definitely recommend purchasing the Product Warranty.

Great service during covid 19. Had an issue with a product and exchange process went smoothly. Protect your product as you never know what issue might arise.

Geek squad works very well with whatever your problem is and even that aside I always recommend warranty with anything above 40 anyways lol

Yes....accidents do happen so sometimes it is wise to get a replacement plan! I am just not always in agreement with the cost f them.

I use the insurance all the time. My kids damage their stuff within months. Every time I use the insurance I feel like I’m getting a new one for free.

I get the protection plan on anything that come with it at best buy & there's never know problems with getting the product fixed or replaced.

The agents were quick to help me replace my PS4 controller with a software problem. After that, they let me choose a new replacement. Nice service

I have been purchasing the warranty from Best Buy for as long as I can remember. Every time I have had to return anything, it's done with no problem.

I have young kids so this is definitely worth it. I have been able to take my broken item back to the store and get almost full price I paid for it in store credit to get a new item.

Love Geek Squad protection plans. They come in so useful when something breaks all I have to do is bring the item back to my local best buy and exchange for a brand new one and pay for a new protection plan.