Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997716
See Details

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,729 reviews

  • Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people gets things done don't handle you about giving you what you want

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • GOOd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i love the Protection Plan. I dont have to worry about controllers stopping from working and loose all my money

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the protection plan for any high end electronic devices

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend GeekSquad! amazing support for every purchase that has gone sour.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best thing ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying it with kids I use it all the time ! Accidents always happen and it’s great to know we are protected

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plans saves money. Equipment breaks wears out or just stops this plan saves you money

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Same DS4 controller with a great new color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new color scheme addition for the Dualshock 4 series of controllers. Great model for collectors purpose and general use.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this but it’s good to know my product is protected.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is perfect for the item I purchased and gives you a piece of mind as a customer.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad - Awesome Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased an item at Best Buy and I amazed on how important Geek squad can be. They are awesome and very helpful.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • GREAT protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the geek squad protection on whatever we buy. It's always worth the money!!! Highly recommended!!!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Warranty offer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it to buy warranty for your ps controller. It saves me money every year from buying a new controller every year.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a protection plan for the PS4 controller I bought for my son!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great feeling to know that your product is protected if anything was to happen to it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • good insurance policy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good insurance policy for your stuff have used them on several occasions. Very helpful.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Buy The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident broke item, with out hesitation or 3rd degrees Best Buy Replaced it on the spot. Best Buy has never let me down.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • replaced product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced product without lots of question the product was not operable so i returned it for a similar product great service

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is best at all stores ive tried, gamestop,target,walmart, Best buy warranty is less and more reliable and quality.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty I highly recommend purchasing the geek squad wsrrsnty!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, for daily use and just surprises on the daily

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 81, Showing 1,601-1,620 of 4,729 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.