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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,729 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable. Feel confident every time I go in for assistance with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the squad helps out a lot with things you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this plan is really worth it, who knows what could happen to a controller during gaming. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the insurance of my product not getting damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service . No hassle replacing my controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this so far on one set of head phones looks like I'll be use it again for another set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty at Best Buy is the best no hassle warranty that’s why I always purchase a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Xbox headset & had to get replacement. BB was quick & fast to get me another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting 2 year protection just in case your device breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, I have replaced many controllers and also the Xbox system itself with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is aaaaaaaaalways a great idea to stay protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been there through all my questions and concerns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the future!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting the same plan for everything I buy from Best Buy. It has served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it just yet, but it's a great option to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection plan on my wireless controller and was well needed stop working after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Product Replacement is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the 2 year plan; it's a nice reassurance of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection and Best Buy has some of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection and Best Buy has some of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great experiences with the Geek squad. Highly recommend

    I would recommend this to a friend