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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,729 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying the protection plan for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can be rough on controllers so I bought this as a just in case but haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection to get because you never what could happened to your games or accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break it you can replace it with ease. In and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad service. Very timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to feel safe knowing you got coverage on all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy! I seriously highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that if they break or the kids drop them they will be replaced at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son glad I got the warranty cause once it broke took it back got a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest Xbox elite controller complaint is the poor warranty. Love knowing I'm issue for for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought geek squad product Just in case you need to replacement or change it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to recently use this as a controller stopped working correctly. Process was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great as alwasy cant complain with geek squaddagry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device would definitely recommend this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase protection plan it’s why we shop here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on everything I buy from Best Buy, takes all the worry out of the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, ut was very usecul and handy to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my elite controller because no one really knows how wear and tear will affect the controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad goals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it so far. In the past when I have purchased warranties Best Buy has been able to help me. Hope it’s still the same level of help and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the product replacement plan before. Never had any problems and very simple process.

    I would recommend this to a friend