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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,729 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan it’ll work out when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great plan......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that BB will replace my controller, if it fails, gives me a warm, fuzzy feeling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bait & switch tactics going on with them now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer the straight forward program and plan it used to be, they now question everything and try to get out of replacing items. They also refund the purchase and warranty and then recharge the new item and new warranty and have never failed to increase the price of the new warranty and make you pay the difference. So far Samsclub and Walmart have completely smoked the consumer friendliness and hassle free replacements in a big manner

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the guaranties what are you offering every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for a kids toy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying a gift for a kid make sure you get the warranty pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the product protection plan saves me for when my little one breaks it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the face shield on my iPhone. This is great because with the service you also get free replacements if the shield cracks or air bubbles occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on controllers good enough to get replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to buy the replacement warranty at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk what I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what I bought this for honestly lol shoot me dude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always buy your replacement warranty. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and the yearly fee is very reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have for the unexpected things that can go wrong so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for all big purchases TV's, computers, video game consoles, headsets etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is so worth every penny. I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is so worth every penny. I don't have to worry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    read your contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty replacement is misleading . When you purchase a 2 year warranty and have to use it within the 2 years, it ends . It does not carry over. I was not aware of this until I had to use it. Buyer Beware. However, with this being said, you don't have a choice but to purchase one because of the quality of products today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    playstation Move controllers are tricky at first but get the hang of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value! I always purchase the replacement and have never had a problem using it

    I would recommend this to a friend