Customer Ratings & Reviews

I always purchase a GSP protection plan with my high dollar electronics. It's comforting knowing that if anything happens to my item then I can get it either repaired or replaced.

Pay the extra money. Always purchased protection plan with everything I bought and have never had a problem getting a replacement product if needed. Best Buy has an awesome team who knows their stuff and it is worth paying the extra$$$$

Not use to buying these cause products generally last. This item in particular has had a few issues and this really something I wanted. I really felt comfortable buying this in the event it becomes defective due to the store return policy.

My juicer stopped working properly and started to leak from the sides ): Glad I didn’t have to go through manufacturer... Geek squad was able to replace it on the spot! Thanks Best Buy!

Its always wise to get the insurance protection plan in case something happens.

I buy this on all my Xbox controllers, eventually no matter how much you pay for them they develop the controller drift. It makes it easy to get a replacement.

This is a no brainer. Put this coverage/service on your headset (since they are generally fragile and break easily) and you they will replace your item for free, essentially allowing you to not worry about buying new headsets.

it seems like every product i buy you have to make the purchase of the insurance but its well worth it .. i wonder if i can just pay one single fee for all the items i have at home !!!

i always say if you dont want to pay full price on an item that was broken due to normal wear and tear or just stopped working then get the geek squad protection because it is worth it in the end and saves a ton of heart break.

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth it because when you use these gaming products often they don’t last.

I was hesitant at first to purchase the protection plan but in the end I opted for it and it ended up to be the wise thing to do. The controller I bought quit charging and they replaced it quickly. Definitely a good decision for anyone!

You best buy this for something you think will be under heavy use. Best Buy is great with the exchange/repair process. I always buy for Gaming products like headsets and controllers.

The warranties cover your purchases from literally any kind of damage. Even if your dog chews up your wires or peas on your equipment your warranty covers it. The only thing it doesn’t cover is lost or stolen merchandise

I bought the 2 year Geek Squad protection for a headset that was purchased for my son. I needed to exchange the headset out. I was very please with the no-hassle exchange. I was in and out of the store within minutes. Thank you!

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

If you buy any electronics that you're going to be using on a daily base, I recommend getting the protection plan. Due to overtime use such as a PS4 controller or gaming headset, it can wear off within a year or so.

This is the first time i ever get the replacement insurance. I believe it has a great value, not many places offer this type of luxuries. And like always great service by best buy employees.

Geek squad is awesome! I recommend it for all products! I have 5 children and they are not careful enough with electronics so having a sense of relief that if something breaks I can replace it for little to no cost

These replacement services are pretty reliable. The only issue I had was with one tv I needed replaced. It took alot of visits to finally get that resolved but they did eventually replace the tv with the latest model. Aside from that I always had quick service and replacements with electronics that have broken over the years.

We purchased the replacement plan on my son's gaming headset. We have had issues twice, brought them in and received a replacement without problems or hassles. Definitely worth purchasing on high value items that could have issues.