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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,729 reviews
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my product with ease. Very helpful and would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Can’t go wrong buying a plan to plan when something goes awry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always going to need to put on geek squad insurance cause It’s a life saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always going to need to put on geek squad insurance cause It’s a life saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always worth it. Great service always. They know their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was necessary because I wanted the feeling of security in case my laptop fell and broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help and assist with issues and stand behind their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get qeek squad with every thing I buy in Best Buy. They really are there for you if something happens to your product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle Beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good-looking Headphones,works great,easy to use,would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought robot dog for my niece and got this protection plan. I hope she doesnt break it, but it is good to know we are covered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad mic review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the replacement plan for these mics since the quality is only gping to take you so far. The cords or internal components always go first, so it is nice to get it replaced. However, make sure you get it initially since you can no longer add on once the initial time period ends.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage for your electronics storability if you have kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage for your electronics storability if you have kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the replacement plan, plan your game with all emotion!! Can replace and keep gaming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I purchased to But geek squad makes it worth it because after too long they short out & need to be replaced .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This white wireless controller is awesome. It was a replacement for an old one the kids had. Best Buy made it easy to exchange

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need my protection for my stuff!!! Free returns no questions asked!!! We will see....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No replacement for my Xbox Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know. Im confused. I paid $20 for the elite controllers geek squad warranty coverage which replaces your item. Supposedly. Now I go to get my controller exchanged out as there is a drift in the left analog stick. Manufacturing issue as it is something to do with a module on the inside of the left analog stick. Anyways I go in to get it replaced and there is no controller available and the guy at the customer service desk who actually tried his best to order me a new one wasnt able to. However when I go on the best buy website to order this controller wallah its there. In stock. I need some answers.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dani – I’m sorry that they weren’t able to get your replacement controller ordered for you in the store. I’m not sure why they weren’t able to get that ordered for you if the item is still available. Please head back into the store to give it another shot. If they can’t get the order put in, I suggest asking them if they can provide you with a store credit so you can place the order online.

  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from knowledgeable people and quality reps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say so far is that the service at the counter is good. I still have not experience the home service yet.

    I would recommend this to a friend