Customer Ratings & Reviews

I add the warranty for all of the XBOX Headphones that I buy as my Grandkids use them.This has saved me many times on replacement when the kids break them.

Great buy for the family. Would definitely recommend. Best buy at its finest.

Every time I sign up for Geek Squad and I have an issue, they quickly resolve it by either replacing or fixing my product. I will continue purchasing for sure.

The GSP-Replacement plan on game controllers is a must for anyone who plans on using them regularly. Also would recommend to anyone who plays heavy handed and really smashes the buttons/ joysticks.

I have young kids so this is definitely worth it. I have been able to take my broken item back to the store and get almost full price I paid for it in store credit to get a new item.

Never had bad experience using geeksquad. They replace the controllers no-questions-asked never had a problem and as a heavy duty gamer I appreciate that

Got item replaced, no questions asked! All I had to do was go to my local BestBuy and say that I would like to use my Geek Squad product replacement.

Covers my product if something is damaged or broken. No problem getting replacements with this protection plan. Covers 2 years and I can renew it.

I am so glad that I got the warranty on the head sets, with kids it's a life saver, highly recommend it on electronics !

Great service during covid 19. Had an issue with a product and exchange process went smoothly. Protect your product as you never know what issue might arise.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I haven't needed this yet for my Elite Xbox One remote, but the peace of mind is worth the $20 that this cost---inevitably I'm going to wear out a stick or a bumper and now I can get a new remote!

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I always protect my controller with geek squad because after heavy use the contoller away give problem and I'm able to exchange for new one

I use the insurance all the time. My kids damage their stuff within months. Every time I use the insurance I feel like I’m getting a new one for free.

I have been purchasing the warranty from Best Buy for as long as I can remember. Every time I have had to return anything, it's done with no problem.

The agents were quick to help me replace my PS4 controller with a software problem. After that, they let me choose a new replacement. Nice service

The 2 year replacement is definitely worth purchasing one could always look at it this way why would you buy another product when you could purchase the replacement which will cover you instead

Geek squad works very well with whatever your problem is and even that aside I always recommend warranty with anything above 40 anyways lol