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Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,729 reviews
  • Rated 5 out of 5 stars

    Easy to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement plans have helped us save a lot of money after unexpected accidents. No issues to head to the store and get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my GSP-R plan. It's so convienant for my schedule. If my Turtle Beach headphones stop working I can easily get a new pair within my warranty time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my sons xbox controller. It breaks quickly and is needs replacing at lest once per year. It easy to use. Just need to take the product back and they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Electronic Replacement Plan I’ve Used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t buy electronics anywhere else because of how easy and affordable the Geek Squad plan is! I can bring my broken product back and with no hassle get a replacement. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Controller with EASE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned a controller because the audio link broke! didnt have to even try to fix it Geek Squad covered it and gave me a new controller! AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my purchases that I purchased from Best Buy I always do the replacement plan for one reason very inexpensive and no hassle if you have to return the product and have it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan at Best Buy...I have never had any issue with them replacing anything.. they're truly the only place that honors protection plans!!! It's sooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must to always add the product replacement to your purchase! The Geek squad is always helpful when we have brought a product back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with Geek Squad with instant texts and notifications. They were able to answer all my questions within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad plans. Best Buy will keep it on file, so you never lose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into problems with my laptop n called geeked squad. The signed on to my laptop and resolved the problems. I didn't not have to sit with laptop while they were repairing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great to have so in case we had any problems with the laptop we could bring it back to be worked on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending hundreds on products already what another bit of money for piece mind. Ive used this couple times in the past. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this with most of our major purchases with BB. It has come in very handy. We have replaced a fridge and washing machine at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually find warranties to be very helpful but the geek squad warranty is well worth it. Any problems or troubles have been exchanges or serviced without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in clutch! I had a gaming controller and stopped working and they gave me the option to get a new one or get store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek Squad protection for the products i get from best buy because they have excellent customer service and are helpful in making me knowledgeable about the products.

    I would recommend this to a friend