Customer Ratings & Reviews

This was a service plan and very glad I bought it. Replaced my purchase with a newer model when it went out. Would recommend getting.

I added this coverage to my Xbox elite controller and have used it since there were issues with a couple of the controllers. Definitely recommend

Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

Best protection services out there,Be sure and get your protection services on your products that you buy from Best Buy you won’t regret it

Geek Squad's replacement plan allows for the replacement of PS4 controllers even for frustrating issues like "stick drift" or "buttons sticking."

These protection plans are always worth it for your valuable purchases. One you buy these plans Best Buy keeps a log in their system so no need to keep a receipt.

Peace of mind. Don't have to worry about anything happening with this added protection. BestBuy really takes care of you w this.

The product replacement program is great and has never failed me with defective or accidentally broken items. Definitely worth getting

I got the protection plan for my headphones, i can no longer use it sadly. But I do recommend getting the protection when purchasing a product!

I love their replacement plans. Anytime I have had to have something replaced they just replace it with no issues

I can always count on the GS to honor their plans. They always do an excellent job and make sure I know everything about the security, safety and how to take care of my electronics!

I haven’t used the warranty yet, but I will definitely use it once its needed! It’s only 8$ for 2 years! If you don’t use it the first year, you get half your money back!

You need to buy this. Most electronics I've purchased over the last year has failed in some way or another. Easiest way to replace them. Highly recommended for anyone with kids.

Hella good geeky piece of equipment i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

Warranty at best buy is amazing, they will do the very best to fix the item and if they cant they' allow you get to get the same item back brand new at no cost.

I bought my son the xbox one controller and he is a hardcore user. When the control broke with the insurance they changed it to me

It's a no-brainer. My controller started ghosting and I took it in to be replaced, Have a new controller and the same exact special edition GOW Omen controller. I'm Happy.

Purchased to protect and replace Nintendo Switch Joycons they do not last very long for the price well worth it I would purchase again

I love Best Buy’s warranty’s for electronics. They’re so good about replacing and fixing any problems. I purchase the warranty every time.

One of my Xbox one controllers messed up so i took it back to Best Buy. No questions asked, I was refunded what I had paid for the controller because of the Geek Squad protection.