Customer Ratings & Reviews

Getting the geek squad product replacement is always a great purchase and well worth the cost. We are never disappointed when we purchase whether we use or not, and we have.

Replacement warrantees are the best. You bring the defective product in and they give you a new one. Totally worth the piece of mind.

You NEED to buy this if buying a controller. If it breaks for any reason and they dont ask what happened... so you can get a brand new one at no charge! So helpful!!

Must have for all gaming products that get used daily. Wear and tear grinds them down but with the 24 month warranty easy to replace.

I would always recommend this to anyone who loves a product and is tired of spending full price for a product that breaks so easily

The squad is and always has been very helpful. You just cant beat the extended warranty prices, especially for the prompt service you get!

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

When an electronic equipment is bought it is a great peace of mind to get a protection plan and the geek squad is very reliable.

A great product to have, just in case. For those who questioned why, it’s covers the product replacement, just pay for protection

I always get the 2 year product replacement especially with electronics . You can exchange your product for up to 2 years if anything happens to it with no problems doing so at all.

Best Buy has either fixed, replaced or refunded the full value of my products every time ive had an issue and purchased the protection plan.

Do not buy any accessory without buying a protection plan. If you have kids this is essential. It pays for itself in the long run.

Can not thank geek squad enough when i have a problem, they always help me out with my issues and i always get it on my products.

My son often has problems with his gaming accessories. Whether is be parts breaking off or them simply stop working properly, this program has saved us a fortune in replacement products!

These protection plans are always worth it for your valuable purchases. One you buy these plans Best Buy keeps a log in their system so no need to keep a receipt.

The geek squad agent are very good and i am completely satisfied with the experience i got from them i give 5 stars to thier work

I buy evey time when I buy electronic part is awesome and couple times I change damage headphones and never failed me is good

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

My kids are hardcore gamers and go through controllers quickly. This plan assures that I won’t go broke everytime they break a controller

Great service, always recommend getting there protection plan and advice. Definitely worth the extra time and money