Customer Ratings & Reviews

Honestly used it for my gaming headphones & external hard drive and was able to get a replacement/store credit no problem! it's a must buy!

This replacement plan is worth it. We have used it multiple times when something is going wrong with your equipment. No hassle exchange.

I didn't have to use this coverage for the product I bought it for, but I felt assured knowing that down the line if something happened to the device, I'd be safe.

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

Geek Squad helped with my printer. They showed us how to hook it up to my phone with the bluetooth capabilities. Now it functions well.

It's a no-brainer. My controller started ghosting and I took it in to be replaced, Have a new controller and the same exact special edition GOW Omen controller. I'm Happy.

They are accomodate easily. But sometimes they get too busy and you have to wait for a while. But i guess that’s how life is

If you buy the Elite Controller, this is a must buy. It has replaced my broken controller twice now, with the balance of the warranty returned in a pro rated manner.

Playstation remotes aren't what they use to be after 6 months you will start getting stick drift

You need to buy this. Most electronics I've purchased over the last year has failed in some way or another. Easiest way to replace them. Highly recommended for anyone with kids.

Never buy an accessory or a product without the geek squad protection. Well worth every penny. Especially if you have children.

I purchased this service with all my equipment it is great I can just bring my equipment and when it malfunctions and get a replacement.

I can always count on the GS to honor their plans. They always do an excellent job and make sure I know everything about the security, safety and how to take care of my electronics!

Always great to great insurance- specially if something unexpectedly happens to your product. All you do is bring in for replacement

This warranty is for the PS4 I bought and is will give a clean replacement for a new controller even if the damage is just wear and tear! well worth the money!

My product was damaged and my process was made easier thanks to the purchase of the protection plan

this 2 year warranty is very good and i like that best buy has this because i can easily replace my purchase if they brake

One of my Xbox one controllers messed up so i took it back to Best Buy. No questions asked, I was refunded what I had paid for the controller because of the Geek Squad protection.

Never are wrong about extra warranty thru Best Buy! They stand behind there work and products for replacement