Customer Ratings & Reviews

Always buy geek squad service plans - have had items that needed repair & this plan saved me $ in the long run

I got the warranty for the turtle beach gaming headset and it was the best decision ever if you have a problem with the merchandise you buy you take it in and you get a new one

I will recommend this product for any electronic, my experience has been good for anything faulty that needs to be replaced.

I can't believe how easy this process was! So happy with this service and definitely recommend it to anyone thinking about purchasing this.

Purchased some Geek Squad coverage for extra price of mind for a pricey cellphone. The dings, drops and spills can be costly on repairs.

I had 2 laptops that went bad and the Geek Squad were able to repair both of them. Great and easy staff to work with as well. Great team.

I wouldn't buy anything without adding this! Amazingly helpful if you ever have a problem and really easy to deal with. They don't talk down to the nontechnically savey

So most people know controllers tend to have issues after lots of use. This protection plan is owned by Best Buy so just go in and swap a broken one for a new one!

I wouldn't purchase an item without this, unless Best Buy didn't offer it on the item. It has saved my behind so many times!!!

Always get the Geek Squad! It can come so handy if your purchase tanks. Just bring in your item and they'll exchange it or get you credit towards something new.

Replacement plan is well worth the purchase price. The ease of use to set up a time for repair was reasonable and fast.

I have yet to use the geek squad product replacement, Knowing that I have the assurance if I need to replace my controller. This protection a must for the price.

Worth the $ broke my controller and they switched it on the spot, even let me change the color since mine wasn’t available

Extend and enhance your manufacturer's warranty Power surge coverage Replace, not repair, your defective product with a product of like kind and quality

I purchased the warranty to cover a gaming headset. I returned the headset after 10 months and it was replaced with a new headset and warranty without any problems. Very satisfied

Was able to replace product no questions asked. No trouble in doing so. Found a better pair and just paid the difference in the price between the 2 products.

Got the protection plan through Best Buy as I know controllers can break over time. They replaced the controller with no issue at all,

very good for the price haven't found anything close to as good as these ones, Would recommend for sure! Very good quality

Great service company and they are very knowledgeable. Everyone was very help though out the entire process.

You should carry that in your account always recommended you don’t wants any thing happen at least you are coverd