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Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,729 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For every purchase I do with Best Buy I get the 2year geek squad product Replacement.Feel better knowing I have the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to great insurance- specially if something unexpectedly happens to your product. All you do is bring in for replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been skeptical of buying extra insurance but it’s been a life savor for most products I buy for my son. Wouldn’t buy something without it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptops were repaired quickly with no delay.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 laptops that went bad and the Geek Squad were able to repair both of them. Great and easy staff to work with as well. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased some Geek Squad coverage for extra price of mind for a pricey cellphone. The dings, drops and spills can be costly on repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek , I never had any issue with them for a years, that's why I love to buy stuff at best buy so I can add Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the geek squad replacement warranty just in case anything happens you can simply walk and replace your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy an accessory or a product without the geek squad protection. Well worth every penny. Especially if you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With young children and a dog, who likes to destroy, this is a must have. I now only purchase electronic devices at Best Buy so I can get the product replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provided a refund on a couple of game controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always provided great service as needed. On products that get heavy duty use, it is worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, always recommend getting there protection plan and advice. Definitely worth the extra time and money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value, worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the replacement plan and it was hassle free. I brought the device into the store, they looked up my account, and they were able to help me out. My remote had developed stick drift and they replaced it without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accomodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are accomodate easily. But sometimes they get too busy and you have to wait for a while. But i guess that’s how life is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it for the Nintendo switch controller since the regular dead after a year. So it’s better than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection out there. Help me save money on replacement items. Best stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I use it for a xbox controller. When the buttons are going bad or other faulty things happen I can return it for a new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan through Best Buy as I know controllers can break over time. They replaced the controller with no issue at all,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad protection going on 5 years. I game a lot. So I have gone through only 5 of these controllers, 1 was a lemon so I had to return it.

    I would recommend this to a friend