Customer Ratings & Reviews

It's great to have ease of mine that you get two year protection from a device that will probably break easily. I will only but my ds4 from Best buy now!

You never know what,when or why but you are going to have to use because it going to stop working and then you have to replace it.

I dislike having to return things to any store but this trip was different. The gentleman at the desk was knowledgeable, patience and kind. Excellent customer service.

$9 for protection plan which is a little more than I expected for an item that was only $25 but I guess it works out cause kids break everything so fast.

I only got this incase my device breaks with in the geek squad warranty, which is better than paying full price again.

Was skeptical about making this purchase. Turned out to be an excellent idea. Damaged transceiver and BB replaced product.

Great service company and they are very knowledgeable. Everyone was very help though out the entire process.

It is, what it is. Haven't had to replace the product I purchased this for, but happy to know the option is there.

good sense of security knowing that if your product breaks you can come turn it in for a replacement. just make sure you have some sort of receipt!

Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.

My product was damaged and my process was made easier thanks to the purchase of the protection plan

The agents at Geek Squad are amazing. They handle all of your care needs with alot of experience and a smile. They are the best!

Playstation remotes aren't what they use to be after 6 months you will start getting stick drift

I'm a 16 year old gamer and I always have my mom get the insurance because I am rough on electronics and the insurance has always come in handy and worked well for me.

It’s perfect service for expensive electronics you never know when can break. By having Geek Squad service you buy peace of mind.

This option saves you money on replacing a product that is know to break after use: Gaming controllers. The geek squad product replacement works.

Worth every penny! Easy, convenient and quick. Any product under this service can be swapped in store no hassle love it

Geek squad is always there when I need them for my electronics. I havent had any issues with them over the last 5 years.

every time something when wrong with the remote, I was able to return it , get a brand new one from the warranty. it is worth it

They are excellent. You don't have to deal with the manufacturer. If the product stops working bring it in and replace it or get a full credit to use at your store