Customer Ratings & Reviews

Not sure what product I purchased the plan for. However you can call to see what plans you have for products purchased.

I would not buy any electronic product without the 2 year replacement! I’ve had to use it in the past and Best Buy backs up the product and with a replacement.

Love love love Best Buy replacement policies! We have never been disappointed. Bought the policy’s for many items.

Can't beat the service and it's price. Never had a problem whenever I went to either repair or replace any of my electronics.

If you buy a phone from Best Buy I highly recommend their geek squad protection plan. It’s great coverage if you crack your screen or need your phone replaced.

I ALWAYS PURCHASE THE WARRANTY WITH EVERY PRODUCT I BUY FROM BEST BUY. IT IS VERY EASY AND NO HASSLE IF YOU HAVE A PROBLEM.

Excellent product I purchased for the house and it has been a blessing I would recommend to anyone.

If you’ve got kids you’ll need this. They don’t intentionally break tons but it happens and geek squad can fix them

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

The geek squad 2 year product replacement warranty is a good value. A must have for children that use electronics.

This option has saved me on some major purchases in the past. Now I just can’t go without anything. And it’s not badly priced.

Best Buy geek squad warranty on certain items is worth every penny! Ease of returns or replacements when necessary.

I always purchase the warranty for all my Best Buy purchases...I am not questioning the quality but its better to enjoy products without worrying about it giving up on you.

We purchased the protection plan for my son's headphones. The metal jack disconnected from the cord. Thankfully we were able to get a replacement pair of our choice. The only thing that was disappointing was having to wait a week and a half for the replacement headphones to arrive. We would have loved to receive it sooner.

I love this protection plan! I never make a purchase without it. This plan always saves the day!

its always good to have protection for any product you purchase you just never know i have had great experience

We order GREEK Squad on everything we purchase from Best Buy. They are very helpful and fast to respond.

I strongly recommend the geek squad services. They do 100% work. Great work.

My son's PS4 left joystick controller started acting funny. I brought the item back to the store and presented the problem. They replaced the controller in a snap.