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Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,729 reviews
  • Rated 5 out of 5 stars

    Best squad ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I am going to use this because my game controller is rattling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those products that get a lot of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 elite controllers replaced with no issues. With a product like an xbox remote this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was much need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headset just stop working out of nowhere for some reason. So I brought it in and boom I was handed a new one on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to buy geek squad for any purchase. It is extremely helpful when things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a racing wheel and took it in for a replacement. Was swapped out for a new one. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection. I definitely recommend. We pay to much for our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where else can you just bring in your product if they break and get a new pair of expensive ear buds. Thanks best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this for Xbox elite controller that broke on. Best Buy replaced it with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They exchange you item very fast I love it Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I have used this many times with xbox controllers that went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for accidents. And you don't have to go through a manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied with it. I can’t recommend it enough

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best thing ever gaming head sets have a limited life span this has paid for itself multiple times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best replacement service ever, don't have to worry about anything....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable extended warranty is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the warranty is so cheap! I’m glad I get to protect my devices the cost of a meal when you go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Especially if you're buying tech that has common hardware malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the protection plan on everything it's offered on. Best Buy will replace your item even if you break it. Can't beat it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad product replacement on anything you buy. It’s so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always come through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad always comes through whether it's repairing something or replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If best buy offer this to you take it. They will replace whatever you put this on.

    I would recommend this to a friend