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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,729 reviews
  • Rated 5 out of 5 stars

    Ease of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet, but it’s great knowing that it’s there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Astros A50 Headset wasn't working properly and I returned with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my controller because the buttons were getting stuck ! Geek squad helped me and offered to give me a new one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it you won't be sorry. If anything goes wrong with your controller return it for a new one no questions asked. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my controller had a broken RT and they was able to assist me quickly and promptly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Replacement is a must have with a Best Buy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans on anything I can. They offer a great protection for accidents and for general issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must whenever you have a defected normal or wear and tear item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative and good quick service from the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Bestbuy for their warranty better then any other stores out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever buy a headset without geek squad protection a couple of bucks guarantees replacement even if cat eats the wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I have a teenager in the house and he's hard on stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for the switch controllers, and it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every single purchase I buy I never have problems the is the best investment when you buy any item don't lost your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this piece break and the protection took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty’s are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad warranty for the kids items, the product gets used a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for my products . It’s so easy to claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it because my son is always dropping and accidentally bumping into stuff..

    I would recommend this to a friend