Customer Ratings & Reviews

Buying a $150 Xbox One Elite controller was kind of a no brainer to buy a $20 2 year replacement plan. Any issues, they'll replace it. Much better than the old ADH plans.

I will usually purchase the Geek Squad warranty with all my electronic products. Best Buy is the best when it comes to this market.

My ps gold broke twice on me. They gave me a full refund after returning the 2nd one back. I will definitely buy more warranty on my items i believe needs it.

its better to have and not need then need and not have. I've used it a few times and it have paid for itself many times over!

its better to have and not need then need and not have. I've used it a few times and it have paid for itself many times over!

I have a rule of thumb: If I pay more than $200 for any electronics, I always purchase the extended warranty. Great piece of mind.

I would strongly recommend securing the Geek Squad protection. Game console, controllers are covered very well. No questions on controllers, they just replace them.

I've only had to actually use the product replacement once, but when I did it was quick and easy and straightforward. I wont hesitate to use it on future purchases.

I had a geek squad 2 years protection for my kid's laptop. My kid dropped it and laptop was broken. Geek squad replaced new one without extra cost. Thanks

Always buy this with any items. Best Buy geek squad has the best warranties, fair prices and easy to use when needed.

Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

Best buy always has the best warranties available.....that's way I always buy my big electronics and game systems from best buy!!

I like that I can replace my product if it's defective without any problems highly recommend for all products purchased at best buy

I always buy Geek Squad Protection when I shop at Best Buy. This is the first time I had to use it and had no problems 5 stars.

For the first time ever I caved in and bought this. It was only $11.00 and I figured there is a good chance by 10 year old son breaks these headphones!

I recommend everyone get this plan. My brother always rage quits game and the victim of it is his headset. Thanks to this plan I get it replaced without an issue.

Was skeptical about making this purchase. Turned out to be an excellent idea. Damaged transceiver and BB replaced product.

Last one was broke so luckily warranty replaced with new one. Never buy anything without warranty particularly if kids are using it

After going through many PlayStation controllers from button sticking and other problems I will only buy controllers with protection plans from now on

I would not buy any electronic product without the 2 year replacement! I’ve had to use it in the past and Best Buy backs up the product and with a replacement.