Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997825
See Details

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,729 reviews

  • Always get the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often get open box with protection plans as best buy does a great job of replacing when needed.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a kid the 2 yr warranty for pricey headphones is a smart purchase. I don't know anyone who's kids headphones have lasted 2 years!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Buy is Best Way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Always buy all my electronics from here.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Ins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like to have insurance for my electronics. Have use the service a couple of times and like it so far.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Must for anyone with kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a protection plan on everything. The Customer Reps at Best Buy are always understanding and make the process less of headache.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad insurance is offered for Xbox one controllers now! Completely worth the money will definitely add it every time

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Swapped broken headphones out no problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always useful! Never had any problems. Always help me with easily replacing broken items

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad always purchase the protection plan never lets me down on items that mess up.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will literallly replace the controller no questions asked if you break it. What more do you want?

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Always buy the geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection. It is totally worth it in the long run.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good Job Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced earbuds and gave plan again which was the right thing to do.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best at what they do! I would recommend buy a protection plan with everything you can from geek squad.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best insurance ever for your products. Totally recommend. Specially for things you use on a daily basis. Haven’t had a problem.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service sales representative for product was experienced and answered all questions

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 Pro quit working the desk so I took it in and they gave me a replacement and I am all better now everything works great…

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Reliable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use their service, but knowing the quality always makes me feel confident with Best Buy.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the two year Geek Squad protection on the remote as they sometime wear out or can not operate the way one would like

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad warranties are the best, no matter what I do to my purchase it will be replaced. Can't beat it, get one ever time.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a plus on whatever you buy drone Best Buy their really useful

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 66, Showing 1,301-1,320 of 4,729 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.