Customer Ratings & Reviews

I have used a replacement on a set of headphones and the transaction was very smooth. For a few extra bucks i say its worth the cost.

I was very grateful with the customer service and how he explained everything.

Geek squad is amazing when it comes to their affordable protection plans through Best Buy

Excellent Value ! The wire on the head phones came out & it was No Problem @ all to exchange the Head set for a new set ! Well worth it !

Can never go wrong with buying a protection plan for 12 dollars when kids are involved. Worth the money to buy name brand products.

After a few weeks the headphones purchased for xbox malfunctioned. Brought to store and replacement was made. Quick and easy.

Always protect uour purchases. Vroken ipad cost 54 dollars for a new one

Haven't had any problems but glad to have this protection if anything does go wrong

The game warranty is definitely worth getting. Best Buy sales associates just sometimes fail to ask if you want one when a new game is purchased.

Insurance cause you never now when will you use it for the product you got.

Insurance cause you never now when will you use it for the product you got.

Insurance cause you never now when will you use it for the product you got.

Never any issues with buying insurance. They either replace the item or refund your money.

Get it on stuff that you hold to use, game controllers, cameras, etc. Today's quality is poor, these warranties pay for themselves.

Was very easy to use. If buying expensive electronics or something for kids definitely buy.

must have on your purchase. gives you a peace of mind on any freak accident

Though I have never had to use Geek Squad, it is nice to know that you have that added protection, should anything happen

I’m so glad I purchased this! It came in handy when I dropped it and the process to get a new one was so easy and effortless!!!

Geek Squad truely are geeks and well I appreciate folks that love tech and teaching it.

Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.