Customer Ratings & Reviews

Geek Squad protection is a must have for all of your investments. Nothing like having peace of mind for whatever life throws at you.

Yes please Get the extended warranty. It was something we already used and was worth the price

Replacement service provided. Great customer service from team at Best Buy

Great coverage for your appliances. Gives you peace of mind for your belongings.

My son goes thru headphones and we have used this protection plan twice to get replacements

It's been about a year since I bought the product and I'm so happy I invested in the warranty. You never know what may go wrong

It's always a good idea to buy warranty something stops working and you go in to best you get a new replacement within minuetes

2 year product replacement is perfect especially since factory warranty inevitably is never long enough before something breaks

We were able to return this horrible little robot with no trouble whatsoever. We're going to get this every time for peace of mind.

After running into a few issues with my controller, the protection plan really helped for a stress-free exchange of a new controller.

It’s good to have the geek squad replacement just in case you need something fixed or replaced.

Bought this to cover a product i bought so far havent had to use it but if i do its there.

So easy to return stuff if u need help on anything u have for the Geek squad are so nice to u.

Pay the $60 for the control it breaks bring it in they'll replace it on the spot, and you just pay the $11.99 to insure the new one.

Love Geek Squad. I always purchase the Protection Plan with all of my electronics.

Always a good idea to be protected. If anything goes exchanging or returning is easy.

always easy, well worth the money and gives you piece of mind just in case. perfect.

Only bad thing my local store did not have a replacement so had to drive a little bit. Simple process other wise.

Always get the replacement agreement it gives you piece of mind.

Great service easy simple and convenient to use a real money saver.