Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9997907
See Details

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 4,729 reviews

  • Great feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service . No hassle replacing my controller

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful with a headphone issue. No trouble, I would recommend on anything that is used a lot.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with a protection plan from Best Buy

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Always get the replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best but has the best replacement plans ever Even their service plans are by far the beat

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Put your mind at ease!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel better about giving my kids electronics when I know that we have this safety net!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong when you purchase a 2-year replacement product plan from the Geek Squad!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can be rough on controllers so I bought this as a just in case but haven't had to use it yet.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Warranty is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works great. Would purchase again in a heartbeat.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Grwat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item to have always helped me when I needed help 24.7. Awesome.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been there through all my questions and concerns!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Does what it's supposed to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my elite controller because no one really knows how wear and tear will affect the controller

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the insurance of my product not getting damaged.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Nice piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is rough with his electronics so I purchased this for his gaming headphones.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • great product protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the replacement plan gives peace of mind that if anything goes wrong it can be replaced

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service for headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps me to save money in a product. Especially when I’m using it all the time.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Geek Squad Product Replacement is definitely worth it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son glad I got the warranty cause once it broke took it back got a replacement.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it for all your electronics worth it no hassle returns

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest Xbox elite controller complaint is the poor warranty. Love knowing I'm issue for for 2 years.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always worth getting this warranty! It covers most incidents!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 129, Showing 2,561-2,580 of 4,729 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.