Customer Ratings & Reviews

This warranty is priceless. I purchased a very expensive controller for my son and after two months it failed and my local best buy returned and replaced it without question. Love it! Thanks for suggesting it !

GREAT PRICE TO BE ABLE TO TALK TO LIVE AGENT, AND HAVE YOUR PRODUCTS FIXED OR REPLACED RIGHT FROM THE STORE. CANT BEAT IT. HIGHLY RECOMMED TO EVERYONE

Used this to replace the defective gaming headset so it really paid off for me. Was not very expensive and BB made it easy to get a replacement.

I purchased this in hopes of never having to use it. The Microsoft headsets seem to never last according to all of my son's friends. I rarely buy the replacement, but had a coupon so it covered the cost.

I always protect my controller with geek squad because after heavy use the contoller away give problem and I'm able to exchange for new one

I only shop at Best Buy in large part due to their Geek Squad plans. They always take care of me. No questions. No hassles. Just awesome service or a full refund. Always buy the coverage!!!

I would recommend the Geek Squad protection time everyone!! If there’s a problem, it’s fast and friendly service with no issues!!! Best protection plan ever!!

Covers my product if something is damaged or broken. No problem getting replacements with this protection plan. Covers 2 years and I can renew it.

Yes....accidents do happen so sometimes it is wise to get a replacement plan! I am just not always in agreement with the cost f them.

I add the warranty for all of the XBOX Headphones that I buy as my Grandkids use them.This has saved me many times on replacement when the kids break them.

It's a little expensive, but most of my electronics eventually stop working. I just don't like that you have to pay for it again when you get a replacement.

It’s always to nice to have the protection in case it breaks down, I should have purchased it when I bought my PS4 Pro so I wouldn’t had to buy a new controller.

Got item replaced, no questions asked! All I had to do was go to my local BestBuy and say that I would like to use my Geek Squad product replacement.

Geek squad works very well with whatever your problem is and even that aside I always recommend warranty with anything above 40 anyways lol

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Worked like a charm. My controller had stick drift and it was as painless as could be getting a replacement. Worth the price.

I love getting the Geek Squad protection because it's really easy to do an exchange or a refund if I don't care for the product or if there's something wrong with my product. Well worth it!

Guys you need to start and saving up, so just put in a 2 year warranty on the controller, it's 10$ and you always return it and replace your old and damaged controller, repeat 10$ and you'll save money

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money