Customer Ratings & Reviews

I truly enjoy the freedom of having the great expertise of the Geek Squad . Thanks for having my back . They are excellent.

Had a $300 gaming headset go bad in less than 6 months of use, walked in and had a brand new replacement in under 5 minutes. Plus I got to renew my warranty for under $10.

Hella good geeky piece of equipment i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

Best protection services out there,Be sure and get your protection services on your products that you buy from Best Buy you won’t regret it

I bought my son the xbox one controller and he is a hardcore user. When the control broke with the insurance they changed it to me

I added this coverage to my Xbox elite controller and have used it since there were issues with a couple of the controllers. Definitely recommend

So easy to replace my product.. I Opted for the value back on BB Gift card, Chose something fresh and new from Best Buy Store!

Better to have it not need it than need it not have it. So far I've had it and not needed it but glad I got it.

Really like the Geek Squad protection. Worth the pay up in my opinion. Purchased this for the Xbox Elite Controller

I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

for me it is important to have it, electronic equipment has no word of honor and this is peace of mind.

Geek Squad's replacement plan allows for the replacement of PS4 controllers even for frustrating issues like "stick drift" or "buttons sticking."

The elite controller is great and its nice knowing that it is protected. The controller seems very durable, but anything can happen. I get insurance on all my pricy tech purchases.

I bought this just to ensure that The product I bought it for a wig last So far I have not had to use it It's good knowing I can

I got the protection plan for my headphones, i can no longer use it sadly. But I do recommend getting the protection when purchasing a product!

Hella good protection of equipment i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

Purchased to protect and replace Nintendo Switch Joycons they do not last very long for the price well worth it I would purchase again

Lives up to it's purpose! If you have kids, don't forget to purchase this for your electronics. Better safe than sorry!