Customer Ratings & Reviews

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

My son’s Xbox remote stopped working. Luckily he bought the Geek Squad 2 year product replacement. They were awesome to work with. Thank you

Always buy coverage for your electronics. It is good to make sure your electronics are covered.

I was helped by a gentleman who was very attentive, and answered all my questions. He was fast, friendly, and handled my problem great!

Already used the replacement plan and it was hassle free. I brought the device into the store, they looked up my account, and they were able to help me out. My remote had developed stick drift and they replaced it without any issues

I buy evey time when I buy electronic part is awesome and couple times I change damage headphones and never failed me is good

I always buy this product replacement plan when I buy video game controllers. If your controller breaks, you can get a replacement.

Geek squad protects ,they stick by what they say and have went above for a resolve to a problem for me before .. great people ..

This warranty is for the PS4 I bought and is will give a clean replacement for a new controller even if the damage is just wear and tear! well worth the money!

I always buy warranty on every purchase over $100. The avg manufacturer warranty is only 1yr. BB warranty = 2 years. Worth it period.

Geek Squad exceeded my expectations by giving me back my PC without viruses and with the correct OS version that made my PC work 10X faster.

Geek Squad support when buying large TVs and soundbars is very helpful! Now that I can't go into the store, telephone support is fantastic!

Need it for the Nintendo switch controller since the regular dead after a year. So it’s better than sorry.

I think is convenient to get if your protect might need to be replaced in the future.

Amazing work , work great and smooth but a little loud but since I purchased work great

Honestly used it for my gaming headphones & external hard drive and was able to get a replacement/store credit no problem! it's a must buy!

Always quick and efficient! They always give me great advice and info I didn’t know . Love love love east Wichita geek squad

I wouldn't buy anything without adding this! Amazingly helpful if you ever have a problem and really easy to deal with. They don't talk down to the nontechnically savey

I purchased the warranty to cover a gaming headset. I returned the headset after 10 months and it was replaced with a new headset and warranty without any problems. Very satisfied

This replacement plan is worth it. We have used it multiple times when something is going wrong with your equipment. No hassle exchange.