Customer Ratings & Reviews

This replacement plan is worth it. We have used it multiple times when something is going wrong with your equipment. No hassle exchange.

I got the warranty for the turtle beach gaming headset and it was the best decision ever if you have a problem with the merchandise you buy you take it in and you get a new one

For every purchase I do with Best Buy I get the 2year geek squad product Replacement.Feel better knowing I have the Geek Squad

Geek Squad has always provided great service as needed. On products that get heavy duty use, it is worth the extra cost.

Geek Squad helped with my printer. They showed us how to hook it up to my phone with the bluetooth capabilities. Now it functions well.

I love Geek , I never had any issue with them for a years, that's why I love to buy stuff at best buy so I can add Geek squad

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

Highly recommend the geek squad replacement warranty just in case anything happens you can simply walk and replace your item

I purchased this service with all my equipment it is great I can just bring my equipment and when it malfunctions and get a replacement.

I wouldn't buy anything without adding this! Amazingly helpful if you ever have a problem and really easy to deal with. They don't talk down to the nontechnically savey

So most people know controllers tend to have issues after lots of use. This protection plan is owned by Best Buy so just go in and swap a broken one for a new one!

Always great to great insurance- specially if something unexpectedly happens to your product. All you do is bring in for replacement

I purchased the warranty to cover a gaming headset. I returned the headset after 10 months and it was replaced with a new headset and warranty without any problems. Very satisfied

Never buy an accessory or a product without the geek squad protection. Well worth every penny. Especially if you have children.

They are accomodate easily. But sometimes they get too busy and you have to wait for a while. But i guess that’s how life is

Always get the Geek Squad! It can come so handy if your purchase tanks. Just bring in your item and they'll exchange it or get you credit towards something new.

I have yet to use the geek squad product replacement, Knowing that I have the assurance if I need to replace my controller. This protection a must for the price.

Always get the warranty. You can exchange for a new device if something was to happen to your device.

I can't believe how easy this process was! So happy with this service and definitely recommend it to anyone thinking about purchasing this.