Customer Ratings & Reviews

This service is the best, specially if you buy a very expensive piece of tech that you are not very familiar with

I almost always get this for just about anything other than media i cant tell you how much this has saved me in the long run.

I replace a headset for my grandson without any problem. I had almost forgot I had purchased this but it came in very handy.

It's great to have ease of mine that you get two year protection from a device that will probably break easily. I will only but my ds4 from Best buy now!

frequently needed for gamers, ive had my friend use it twice for his xbox elite controller this year

$9 for protection plan which is a little more than I expected for an item that was only $25 but I guess it works out cause kids break everything so fast.

Can't beat the service and it's price. Never had a problem whenever I went to either repair or replace any of my electronics.

good sense of security knowing that if your product breaks you can come turn it in for a replacement. just make sure you have some sort of receipt!

Geek Squad product replacement is excellent and its great having peace of mind if anything breaks down it will be covered!

I ALWAYS PURCHASE THE WARRANTY WITH EVERY PRODUCT I BUY FROM BEST BUY. IT IS VERY EASY AND NO HASSLE IF YOU HAVE A PROBLEM.

Used for gaming headset just in case there was an issue, used the warranty and it was an easy experience

This option has saved me on some major purchases in the past. Now I just can’t go without anything. And it’s not badly priced.

Agents made it easy to get the plan as always and never fails that if I need something answered they are always helpful

This option saves you money on replacing a product that is know to break after use: Gaming controllers. The geek squad product replacement works.

Not sure what product I purchased the plan for. However you can call to see what plans you have for products purchased.

I dislike having to return things to any store but this trip was different. The gentleman at the desk was knowledgeable, patience and kind. Excellent customer service.

In most case it’s a waste of money then there are some cases where you wish you bought this. My case lucky I did.

Love love love Best Buy replacement policies! We have never been disappointed. Bought the policy’s for many items.

If you’ve got kids you’ll need this. They don’t intentionally break tons but it happens and geek squad can fix them

I always like to put my products that I buy for safety and for any unexpected accident this works very well for me