Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,729 reviews
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle pricy but always good to have an expert to help troubleshoot. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does an awesome job replacing broken items, having kids is hard on electronics lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I have the Geek Squad Product Replacement. I won't ever have a new electronic device without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Plan for DS4.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary replacement plan protection, that comes in handy for a full replacement if accidental damage occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a piece of mind that if anything happens to my products I can go exchange them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very smart way to protect your investment for all those expensive devices and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used but good service when asked about use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on a electronic part that was never needed to warranty anything . Product still in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each Best Buy I visited had no problem replacing the headphones. The warranty works wonder when you have a kid who's a gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is well worth the expense i've gotten it on all my electronics and it has saved me often. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is a great protection plan we purchase it for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend GeekSquad! amazing support for every purchase that has gone sour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will replace if broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend's expensive headphones. If they break at all they will replace or refund the amount we spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty I highly recommend purchasing the geek squad wsrrsnty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this but it’s good to know my product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the protection plan for any high end electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox elite had double click on R1. Brought in to best buy and they replaced in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. We cover all new technology with the protection plans. I’ve used them twice and couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people gets things done don't handle you about giving you what you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a protection plan for the PS4 controller I bought for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement plan to cover the unexpected

    I would recommend this to a friend