Customer Ratings & Reviews

The service was very helpful and useful whenever my merchandise broke down

Love the convenience . When has problem the issue was fixed love geek squad

Always good to have a protection plan. Geek squad employees are nice and explain everything when something goes bad :)

Always have peace of mind w it. I have many computers so the are a great help. Wish they allow more than 3

Great having the protection, as we never know what can go wrong. Thanks.

Never know when you’ll need it. Alway a precaution that I’m willing to take.

Always use the warranty with all my items on Best buy, great service

Happy so far . Glad that I purchased it . It’s better to be safe than sorry.

They are ready and willing to help you with any and all problems that may occur with your products purchased

This warranty is great because no matter where you are If your headset stops working, they’ll take care of it.

if whatever I purchased broke, they either offered a replacement, or a refund,

if whatever I purchased broke, they either offered a replacement, or a refund,

Thanks all time they fix it or change it for me thanks bestbuy thanks Geek Squad

I haven't had an issue yet with exchanges for any product that wasn't working right.

Always great to have that piece of mind just in case something happens...

Always buy the extra protection especially with kids . You never know ..

I guess is better have it and don't need it than need it and don't have it

Great warranty for the money I would recommend to others

I would definitely recommend getting this so you don't have any issues if you should have any problems!

My Xbox elite controller is very comfortable and easy to handle. I like the paddle features. The Xbox elite controller can be programmed to have your own specific button layout and have the paddles correspond to any of the original buttons. One positive thing about purchasing this elite controller is the great customer service you receive from Best Buy. I recommend purchasing the two year warranty because the controller is expensive and will have some issues. One issue that I have encountered is that a button has malfunctioned on me. Best Buy will replace the controller and give you a new one. Awesome customer service. I recommend purchasing this elite controller from Best Buy.