Customer Ratings & Reviews

Got it for an xbox elite controller. Best Buy will replace the controller with a new one in case something happens to it. Totally recommended for that controller.

I love the security of knowing if my product fails I will have the best group standing behind me to fix it.

I purchased a headset with the warranty from bestbuy. When the headset broke I went back to the store for a replacement under the warranty, and it was quick and painless.

Very handy for any purchase that I may buy. Last thing you wanna do is regret nog purchasing replacement protection.

Geek squad replacement is an excellent purchase to add it just put that extra sense of security with your purchase

The Geek Squad replacement plan is great I've been able to take back numerous chat headsets that have just stopped working and they happily return it and replace it.

I will always recommend bestbuy to al my family and friends. They always provide great customer service and products!

Geek squad has always been top notch for us. The warranty is easy to file a claim with and they find ways to help

Great service good employees helps quickly nice people good business returns replacements everything good good good

This is a fantastic service. I never bought anything expensive without it. They exchange your item in a heartbeat.

best I have bought I love it so much and is very strong and resistant I use it every day and I absolutely love it

It's great to have ease of mine that you get two year protection from a device that will probably break easily. I will only but my ds4 from Best buy now!

good sense of security knowing that if your product breaks you can come turn it in for a replacement. just make sure you have some sort of receipt!

Used the last protection agreement we bought! This is a great way to insure your investment in gaming headsets

I bought a 2 year Geek Squad plan for my vacuum. Had issues with it and Best Buy replaced it with no questions asked!

Geek squad product replacement plan is a good plan to have and it’s really easy to use if you ever have to use it.

This option saves you money on replacing a product that is know to break after use: Gaming controllers. The geek squad product replacement works.

$9 for protection plan which is a little more than I expected for an item that was only $25 but I guess it works out cause kids break everything so fast.

Got it for my xbox. However they changed repair policy during my contract period without notice. I should have been able to get a new replacement when it broke immediately but had to wait almost a month for them to ship it out. Get fixed and returned. Wasted time.

Everything always goes smooth and easy when needing to repair or replace something. Life savor with my sons Xbox controller