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Customer reviews

Rating 4.8 out of 5 stars with 4729 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,729 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is better to have some kind off plan B just in case something goes run after the product manufactures expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good option for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much this protection since I feel very trusty that I have my products protected of any malfuntion, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what this warranty is for. Just have to review it to get points

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your review. Depending on the product, this would allow you to swap it out for a replacement through the store. If you have any questions, feel free to reach out and let us know.

  • Rated 5 out of 5 stars

    This plan saved me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Astro A-50 Halo edition headphones started making weird noises after about 6 months and with this plan, I was able to exchange them in store. No hassle at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never want to lose out on a replacement. Things always happen when not expecting it so i be safe and always purchase the 2-yr extended product replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Always is better to have a backup with an extra warranty plan, Geek squad always works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first 2 controllers that came with Our ps4 stopped working. It was the R2 trigger on both. So we bought geek sqad protection for this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronics over $200

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions ask protection, so worth it! Accidents always happen, wanted to make sure I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a peace of mind to have the extra security if life happens or if the products had issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up. It’s worth getting the warranty on your product. You never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have serious gamers, controllers will start to give you problems. Never an issue when returning under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT REPLACEMENT If your covered product stops working, bring it in to us for a replacement. Because bad luck deserves good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, anything you buy that is electrical then you should get this warranty. It pays for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad protections for years now on my daily electronic items. On units I've had issues of in the past, Bestbuy has always taken care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always saves the day w/ my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are awesome and accommodating! Thank you for your service totally worth the extra $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with fixing or replacing any of our protected products while being hassle feee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I call insurance and gives you that peace of mind knowing that you have protection for your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I cant give my experience yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the service for my joycons but they haven't had issues yet. I will edit it when I do something about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I call Geek Squad. They're very professional and they always get someone out to fix the problem quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never can tell when you might need this insurance to protect you when the product no longer works.

    I would recommend this to a friend