Customer Ratings & Reviews

It has saved my skin, have had things break down and this is worth it than buying my headsets all over again.

The warranty is always worth it at Best Buy. If they can’t fix it they will simply replace it for an identical if not similar product.

No questions asked, they will help you replace your product and get a new one. Perfect for controllers

When purchasing electronics it is always a good idea to take advantage of the product replacement option plan!

Haven't had problems yet, but it's nice to know there is a team ready and waiting to help when I have a issue.

Purchased on Xbox controller that stopped working. Returned curbside. No questions asked. Replace with new model

They helped fix my laptop when I could not find a solution and it was worth it!

Got a replacement the same day I took my headset to complaint and lo and behold. Got a new headset from the store.

I love getting the warranty on every product we purchase that is eligible for it always have a great experience when something goes wrong with my product

Great peace of mind. A great little piece of security for when you need it. They do great works.

The agent that returned the remote control was excellent knowledge and replaced it with a new one Geek squad!

Warranty with elite controller Is well worth it since Xbox only gives a 90day replacement on accessories so for the few dollars more for 2yrs yeah I say get it

It’s always good to have a protection plan on any electronics that you buy it’s so cool and convenient!

The agent customer service skills were excellent. Will recommend The Geek Squad

Great program to have. Good value. Easy to use. Get move value for my money.

Anything I buy out of Best buy I have to have protection on it anything it's truly worth it

I recommend people to get this it’s very helpful he comes in handy when you least expect it

I had a warranty on my Xbox elite controller & I had to use it to replace the controller one time with no problems.

I never buy protection. But this was the best thing I ever did. They were helpful with my son. Got a new product easily. No problems. Saves money

The warranty on the play station 4 controllers is alway needed becuase they go bad most of the time, and depends how much ou use them