Customer Ratings & Reviews

While having any item under the product replacement program, never had any issues bringing the product back to Best Buy to get a replacement.

They will literallly replace the controller no questions asked if you break it. What more do you want?

Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

These plans come in handy because things just don't seem to last as long as they used to.

Geek squad is top-of-the-line quality service. Best Buy offers discreet service with no hassle

Best Buy lives up to its name, a really good decision when something stops working, just return and Best Buy’s got your back!!

Anything I buy for my kids, I also buy the extra warranty. It makes things so easy when they break it. Cause they WILL break it.

We always buy the replacement.geek squad warranties and I have never ever had a problem when returning something. Love that part!

I have yet to use their service, but knowing the quality always makes me feel confident with Best Buy.

I've been using this service here at best buy for several years. Best buy is always good about my protection plan and I never left unsatisfied.

My son is hard on Playstation remotes so this replacement warranty just makes sense, no hassle just get a new one and PLAY!

Always protect uour purchases. Vroken ipad cost 54 dollars for a new one

I was very grateful with the customer service and how he explained everything.

Worth buying. Geek squad fix or replace product. Quick and fast service. I would recommend.

Got it on all my devices. Something goes wrong they will replace it or give your money back if product not available anymore

I loving having piece of mind that if anything happens to my product I can get it fixed or replaced

This service provides excellent peace of mind after you purchase an electronic product.

never had to use these guys because the merchandise is always on point never had a problem

I like the Geek protection. Have never gone wrong with it. Quick responses if I've needed them.

Great protection plan .