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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 8,391 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty service, I wish I can use geek squad on apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems the squad will help you in any way possible they truly are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get the Geek squad warranty the more costly item. Never had problems with getting replacement parts or replacement items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever purchase products from Best Buy, get the warranty. Returning the item will be very easy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad, great to know I’m protected against like mistakes

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet but I like security because I take my portable speaker outside and travel with it and I know the service will be there if I need it and be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’m outside a lot and use my headphones cutting wood or mowing yard sometime I could be a little ruff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a an item and added the protection plan and i did used it and best buy got my item replace with no problem. best to get it for extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response is quick. They are knowledgeable and attentive. Will walk you through your need and will come to your home if necessary!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has been great with having products fixed are replaced. Won't buy a product from them without the geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you definitely need it for your investment and there very good at finding the issue and resolving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You rather be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You rather be safe than sorry. In case anything does happen to it, you rather pay a fraction of repair cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great system. If it breaks, they fix it, or replace it. Simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know its there. Haven't used it yet but I'm comfortable with know its there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty because it's silly not to because Best Buy is so good about replacing the product with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful we had the replacement plan . The spearkers never worked properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and trusted staff. Never have any issues when it comes to getting things fixed. A good price to pay for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you beed them they are there for returns. Worth the extra money for protection of your item

    I would recommend this to a friend