Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 8,391 reviews
  • Rated 5 out of 5 stars

    Handy if you need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not needed to use this replacement service. It is good to know that it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my new phone. I would have lost almost $1500 if i hadn't buy this plan. It's really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a product. After the manufacturer warranty I am covered for another 2 years on the product I buy. Return policy never any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an accidental warranty for all of my products. When I have an issue with my product, Geek Squad takes care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. Made of good quality. And the price is right

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive review! We appreciate the kind feedback. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Great insurance to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geeksquad. Its a nice extra security that I end up needing to use once and awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a no-brainer purchase. i’ve has one ear stop working multiple times and was always covered by this warranty. Free new pair every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there like your friends

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest in the warranty because Best Buy takes take of any product issues. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do good at helping with ur electronics, they fixed every problem I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad they always get my product running in tip top shape when i need them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it 2 times when my headphone was not working properly and they get me another one brand-new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this warranty when purchasing headphones which are easily broken. I have purchased this for 2 of my kids and it has paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every customer knows that if Geek Squad cannot fix it, tgey will replace it. Good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must have!.....you just go in and swap them out and you don't have to worry about them having to be shipped off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service already paid for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the amount of items I purchased from Bestbuy and had them install. The service paid for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice headphones. They have a deep boom bass like a car with a sub. The only thing I don't like is the range is not good at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad comes through again

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the warranty seems like a waste this you wear something out and need to replace them. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duel fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the high velocity fuel fan and it's great. They on thing it needs to be easier to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2 year warranty from Best Buy. It's easy to exchange an item that no longer works right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little boom boxes they were great always nice to have these around

    I would recommend this to a friend