Customer Ratings & Reviews

I love the Geek Squad replacement plan. If something happens to your product just take to Best Buy and they’ll exchange it.

If you buy a product and it offers this plan, take it. Worth it. Used it for a broken headphone a year later and got a replacement.

The agents made it extremely easy for me when I needed to exchange my item.

The way they handle the returns when necessary is good & the employees make it as simple as possible.

REPLACEMENT WARRANTY IS A GREAT WITH TO COVER YOUR ELECTRONIC INVESTMENT. THE COST IS INEXPENSIVE .

Very happy with the terms of the contract. Lots of coverage. Would recommend to anyone.

Designed much better than the Samsung galaxy gear I used to own. I've been working 10 to 13 hour days this summer and it hasn't died yet.

its the same as total tech but for one device but i still like it, saved my butt more than a few times

Have always been happy with the service that geek squad has provided. They have never failed in fixing anything that I have brought them.

I bought this protection plan because my 15-year-old is using the speaker I hope I won’t have to use it I think it’s a great offer

Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

Very profesional team, shows up in time waring a mask and also respecting the social distance.

Always get warranty’s. Geek squad is the best! Highly recommend purchasing when buying items.

Amazing always the best when it comes to best buy always make everything right

Knowing that I have a replacement option is great. You never know what could happen so knowing they will get replaced gives me a peace of mind.

This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.

I have purchased many items at Best Buy and I try to always purchase a protection plan it’s worth it...

Love that they even do this. I get tired of buy them and throwing them away. Love that they have this service. Thanks Best Buy!!!

The product support is best handled by the Cell phone center personnel at the store. The Geek Squad is better used for computers.

When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.