Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 8,391 reviews
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me and live for my headphones all day everyday at work as well at home, it's important to know that you are backed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GSP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly advise getting Geek Squad protection on all mobile and wearable devices!! Its cheaper in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to get a replacement for my ear buds but Geek Aquad was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brokestudent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the decision to have this plan. Didn't know I'd actually use it saved money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy an extended warrant in case of anything the Geek squad is ready to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan = worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart to purchase the replacement plan for headphones. I'm thankful I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have a must when purchasing products and additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my laptop a month after I got it and they handles the situation free of charge as it's listed in the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad computer coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extended service with new computer, great value since you can cover up to three devices with one policy or agreement. Has come in handy in updating and upgrading and aging laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately have had to use this protection plan, they make it very easy and stand behind the plan without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen to your device so why not keep it protected? This protection program offers me security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad plan on bose headphones because beats headphones died in just about a year. Hopefully these last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties are always worth every penny. The replacement is basically hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty on cell phone items just in case very reasonably priced for the protection if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help, especially when I come into the store and have questions. Very Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service for swap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stop working.Took it yo geek squad they swapped it out fast . Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use when needed. No need to keep your sales receipt as your purchase(s) are tracked through BB computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to the geek squad when i needed to use them for a pair of head phone replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a amazing investment always covered my repairs and came in handy well explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy to stand behind their products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate seeing comments like this! If you have any questions or need any help, feel free to reach out.