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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 8,391 reviews
  • Rated 5 out of 5 stars

    Easy To Deal With.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have geek squad protection, much easier to deal with than the manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought my new tv to my house The were very careful not to cause any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the warranty for my earphones. If they ever break down I will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in great when my speaker on my headphones sounded a little odd, so I brought them back and they gave me a brand new pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for electronics is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say that the Geek Squad W year protection is very well needed. In this day & age with electronics, it's better to be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service for swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stop working.Took it yo geek squad they swapped it out fast . Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2 year product replacement because I can go get a new pair of head phones in the the 2 year time frame with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let us use online please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we could use this online with the virus been out there we should have this Option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help, especially when I come into the store and have questions. Very Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price great product and who doesn't require this product? Insurance for any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones break....a lot....and easily...I'm glad to have bought Best Buy's protection for them because I know that breathing the wrong way will probably short a wire and lead to catastrophic failure of the $150 pair of headphones I just bought. Think of it as very cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woud get my device cover before leaving the store. If some happen like they stop working. U bring them in an they will repair them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you are getting an expensive TV. Agents are very professional and not sloppy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good option to keep your purchases protected all the times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to keep the geek squad in your back pocket just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this service once in the past, however haven’t had to use it. Nice security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! Love! Will not buy anything for my kids without adding this protection. Easiest exchanges or replacements I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to repair, customer support and no worrriesifsomething came up.

    I would recommend this to a friend