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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 8,391 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan it is worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use replacement policy. My head phones broke within the replacement period, exchanged them with no problems or no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warranty product for protection from damage due to normal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those who need installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is good if appliance break or stop working. You just pay some added fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked great with my product And answer any questions about anything that I hav e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2 year product replacement is worth it. Nowadays, things happen and it's always good to have a warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced my product with no hassles and I was able to get a new product instantly! Thank you Best Buy for an easy transaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must if purchasing these ear buds. i broke the part used to charge the buds by rushing to disconnect...straight exchange no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have the best Warranties for the products. I prefer to go to the store if I need to make a exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to cover my skull candy headphones in case they do end up with a short lifespan, but I really hope to never have to use it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any issues with my product, so I haven’t had the need to use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing the Geek squad has my back on all our computer needs. They always help us out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get there replacement plan on just about everything I buy. anytime I have to get something replaced they do not give me a hard time. At all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek replaced my headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and satisfied with service. Easy to reach and they are reaponsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase the Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I have problems or questions they are excellent with helping me resolve the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is better safe than sorry...particularly after what happened to the last one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Squad they always take care of me when I have any issues with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless Warranty Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my wireless Boss headphones without a hassle. The were becoming un-glued and they swapped them out quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Have had it for a year and still lasts a full 8 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item nice to use very convenient 5 stars. A plus.

    I would recommend this to a friend